phspib Privacy Policy

1. Introduction

This Privacy Policy applies to all services provided by phspib through our website located at phspib.cam (the "Website") and any related mobile applications or platforms. By registering an account with phspib or using our services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

phspib operates in compliance with the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and all applicable circulars and issuances from the National Privacy Commission of the Philippines. We are committed to ensuring that your personal data is processed lawfully, fairly, and transparently.

2. Information We Collect

phspib collects various types of personal information to provide you with a secure and personalized gaming experience. The information we collect includes but is not limited to:

2.1 Personal Identification Information

When you register an account with phspib, we collect the following personal identification information:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify you meet the minimum age requirement of 21 years)
• Gender
• Nationality and country of residence
• Complete residential address including street, barangay, city, province, and postal code
• Valid email address
• Mobile phone number with Philippine country code
• Government-issued identification documents (such as Philippine passport, driver's license, SSS ID, UMID, or Philippine national ID)

2.2 Financial Information

To process deposits and withdrawals, phspib collects the following financial information:

• GCash mobile number and account name
• Maya (formerly PayMaya) account details
• Bank account numbers, account names, and bank details for Philippine banks (BPI, BDO, Metrobank, etc.)
• Transaction history including deposit amounts, withdrawal requests, and payment method details
• Payment processor transaction IDs and confirmation receipts

2.3 Account and Gameplay Information

When you use phspib services, we automatically collect information about your account activity and gameplay, including:

• Account registration date and account status
• Login history including dates, times, and IP addresses
• Gaming activity including games played, bets placed, wins, losses, and bonus usage
• Communication history with customer support including live chat transcripts and email correspondence
• Marketing preferences and communication opt-in/opt-out choices
• Self-exclusion or responsible gaming limit settings

2.4 Technical Information

We collect technical information to improve our services and ensure platform security:

• IP address and geographic location data
• Device information including device type, operating system, browser type, and version
• Cookies and similar tracking technologies (see Section 8 for cookie policy details)
• Website usage data including pages visited, links clicked, and time spent on the platform
• Referral source (how you found phspib)

3. How We Use Your Information

phspib uses your personal information for the following purposes:

3.1 Account Management and Service Provision

• To create and manage your phspib account
• To verify your identity and age to comply with legal requirements
• To process deposits, withdrawals, and financial transactions
• To provide customer support and respond to your inquiries
• To maintain accurate records of your gaming activity and transaction history

3.2 Security and Fraud Prevention

• To detect and prevent fraudulent activity, money laundering, and other illegal activities
• To enforce our Terms and Conditions and prevent violations
• To monitor gameplay for suspicious patterns or bonus abuse
• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations

3.3 Marketing and Communications

• To send promotional offers, bonuses, and marketing communications (only if you have opted in)
• To personalize your gaming experience and recommend games based on your preferences
• To send important account notifications, transaction confirmations, and service updates
• To conduct surveys and gather feedback to improve phspib services

3.4 Legal and Regulatory Compliance

• To comply with Philippine laws, regulations, and licensing requirements
• To respond to legal requests from law enforcement or government authorities
• To maintain records as required by PAGCOR and other regulatory bodies
• To enforce responsible gaming policies and self-exclusion programs

4. How We Share Your Information

phspib does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:

4.1 Service Providers and Business Partners

We share your information with trusted third-party service providers who assist us in operating phspib, including:

• Payment processors (GCash, Maya, bank partners) to facilitate deposits and withdrawals
• Game providers and software developers who supply casino games and sports betting platforms
• Customer support software providers
• Cloud hosting and data storage providers
• Marketing and analytics platforms (only with your consent)

All third-party service providers are contractually obligated to protect your personal information and may only use it for the specific purposes we authorize.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to government agencies, law enforcement, regulatory bodies, or courts when required by law or when we believe disclosure is necessary to:

• Comply with a legal obligation or court order
• Respond to lawful requests from PAGCOR, the National Privacy Commission, or other regulatory authorities
• Investigate or prevent illegal activities, fraud, or threats to public safety
• Protect the rights, property, or safety of phspib, our players, or others

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on the Website before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

phspib implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers
• Secure storage of personal and financial data in encrypted databases
• Firewall protection and intrusion detection systems
• Regular security audits and vulnerability assessments
• Restricted access to personal data, limited only to authorized personnel who require it to perform their job functions
• Two-factor authentication options for account login

While we take all reasonable measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your phspib account password and for any activity that occurs under your account.

6. Data Retention

phspib retains your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory obligations. Specific retention periods include:

• Active accounts: Personal information is retained for the duration of your account activity.
• Closed accounts: After account closure, we retain certain information for up to 10 years to comply with Philippine financial record-keeping laws and anti-money laundering regulations.
• Transaction records: Financial transaction data is retained for at least 5 years as required by PAGCOR and Philippine tax authorities.
• Marketing data: If you opt out of marketing communications, we will retain a record of your opt-out preference indefinitely to ensure we do not contact you again.

After the retention period expires, we will securely delete or anonymize your personal information.

7. Your Rights Under Philippine Data Privacy Law

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to be informed: You have the right to know how phspib collects, uses, and shares your personal data.
• Right to access: You may request a copy of the personal information phspib holds about you.
• Right to correction: You may request correction of inaccurate or incomplete personal information.
• Right to erasure: You may request deletion of your personal data under certain circumstances, subject to legal retention requirements.
• Right to object: You may object to the processing of your personal data for direct marketing purposes.
• Right to data portability: You may request a copy of your data in a structured, commonly used format for transfer to another service provider.
• Right to lodge a complaint: You may file a complaint with the National Privacy Commission if you believe phspib has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 11 of this Privacy Policy.

8. Cookies and Tracking Technologies

phspib uses cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve our services.

Types of Cookies We Use:

• Essential cookies: Required for the Website to function properly, including login authentication and account security.
• Performance cookies: Collect anonymous information about how visitors use the Website to help us improve functionality.
• Functionality cookies: Remember your preferences such as language settings and username.
• Marketing cookies: Track your browsing habits to deliver personalized advertisements (only with your consent).

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of the phspib Website.

9. Third-Party Links

The phspib Website may contain links to third-party websites, including payment processors and game providers. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

phspib reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of phspib services after changes have been posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how phspib handles your personal information, please contact our Data Protection Officer:

phspib Data Protection Officer
Email: [email protected]
Customer Support: Available 24/7 via live chat on the phspib Website

For complaints or concerns regarding data privacy, you may also contact the National Privacy Commission of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City 1308, Philippines
Email: [email protected]
Website: https://www.privacy.gov.ph

Last Updated: October 8, 2026

Effective Date: October 8, 2026